“From my data, it is clear that strong facilitators tend to short-circuit the storytelling process. The moderator of Groups 4 and 5 (who happens to be the same person) is this kind of facilitator. From beginning to end, she controls the flow of the groups’ conversation. She moves the discussion along by asking questions like, “What bothers you about that?” and, “What is your reaction to that?” She asks participants to respond to her own personal stories and to data mentioned in the guidebook. She summarizes comments: “The comments have reflected so far that we do have this technology, that … it’s confounding. …” When facilitated in this manner, small group forums tend to have a rapid-fire, scattershot quality. Participants tend to say less, to tell fewer stories, and to talk more directly to the facilitator. This makes for a fast pace to the discussions. More people talk over shorter periods of time, and there is less of the thinking-out-loud that characterizes other groups. In short, in the presence of such facilitators, participants themselves tell very few stories.